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Home  »  F.A.Q.

  The product shown in photo is respected?
The products displayed on this site may sometimes differ slightly in colors and shapes, at the time of delivery as each florist speedyflowers has its own creativity and experience. The use of seasonal flowers are subject to change and natural climate different from country to nazione.I speedyflowers florists will do everything to comply with the photos in the catalog if it is not possible, because the destination is not found the product pictures are only an illustrative.

  What is the difference between the words small, medium and large?
These options allow you to send a bunch largest proportion to the price for quality remains unchanged for all options. The site is selected by default packaging media that corresponds to the photo on the catalog. In the case of roses, the reference is to the size (height) and the quality and number. 12 roses 12 roses anyway!

  Deliveries for the day?
Yeah, just work directly with our local florists, usually near the place of delivery. Accepted for same day delivery for orders received within 18 hours in Italy. Abroad the cut-off time for same day delivery varies from country to country if you can not make the shipment you will be notified during the process of purchase.

  If the person at the time of delivery is not at home?
Our local florists will contact the person to whom the flowers and agree on the return. It is therefore important that the data entered on the order form are correct, especially the phone number and the receiving person is available to enable the receiver to successfully run your order.

  The significance of Custom price?
For custom means that you can order by entering the amount you want to spend (you must enter an amount greater than three bids listed as small medium and large writing the amount you're willing to spend entering only numbers eg 90). The floral tribute will be made by our local florists with regard to the price you entered. You will give further instructions by adding comments in the box notes for delivery. Custom price is generally used when you want to send a bouquet for most special occasions.

  Where can I send flowers?
You can send flowers in all countries listed on the page served nations. Currently we are able to send flowers in over 150 countries worldwide.

  The flowers are supplied with the jar?
The vase is not included, unless otherwise specified in the description or may be requested separately.

  What credit cards do you accept?
We accept all major credit cards Visa - Mastercard - AmericanExpress - Visa eletronic - Postepay - Maestro - Paypal, etc.etc. In some cases with some credit cards you have to ask your bank to authorize online transactions.If you have problems with the execution of an order, please contact our customer service, that will ensure that your order has been accepted.

  How payments can be done?
After choosing the product and send you complete the form with all data of the client and recipient details you will be directed in the order page bank of your choice. Payments are made by credit card, prepaid cards postepay etc.etc. VeriSign certificates on secure servers and Paypal, Bank Sella IWBank, by which pay in a secure (SSL-128) and we will not be aware of your payment information, but only of its outcome.

  When will I charge the purchase?
The purchase, you will be charged when you order. To pay you'll be on the servers of Paypal, or IWBank Banca Sella, with which to pay safely.